You're viewing **Apigee Edge** documentation.  
[Go to the
**Apigee X** documentation](http://cloud.google.com/apigee/docs/hybrid/v1.9/administer-overview). info

If you're an Apigee Edge Cloud user, there are situations where you may need to request assistance
from Support to perform certain tasks (by raising a service request), such as enabling or disabling
product features, creating or deleting organizations and environments, or configuring resources.
See [Apigee Edge Support](https://docs.apigee.com/api-platform/troubleshoot/support) for information.

For other needs, organization administrators have permission to accomplish tasks on their own,
such as managing organization users, and creating and managing keystores and truststores.
If you're a system administrator of an Apigee Edge for Private Cloud environment, you can do just
about anything that Support can do for Apigee Edge Cloud users.


[Apigee service requests](https://docs.apigee.com/api-platform/troubleshoot/service-requests/service-requests) describes different
types of service requests you can raise with Support,
provides instructions on making those requests, and shows which
tasks are self-service and require no intervention from Google.