You're viewing **Apigee Edge** documentation.  
[Go to the
**Apigee X** documentation](http://cloud.google.com/apigee/docs/support/getting-started-with-support). info

> [!WARNING]
> We replaced the Apigee support portal with the [Google Cloud console](http://console.cloud.google.com/support/cases) using [Customer Care services](https://cloud.google.com/support#support-plans) on January 16, 2025.
>
>
> If you have any questions about transitioning to Google Cloud support,
> please review the
> [Apigee support integration FAQs](https://cloud.google.com/support/docs/integrations#integration-support-faqs), reach out to your Google Renewal
> Manager/Account Team, or contact the Support Onboarding Team at
> `saas-support-onboarding@google.com`.

See [Escalate a case](https://cloud.google.com/support/docs/customer-care-procedures#escalate_case) for the current process.