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Portal user management requests are meant for creating and managing users in the Apigee Support Portal. Support Portal users can create, view, and update Support tickets or service requests.
|Service request description||Can I do this myself?||How to perform this operation?|
|Onboard new users into support portal||Yes||Edge Support Portal user administration: adding new users/support contacts|
|Remove existing users from the support portal||Yes||Removing Users from Edge Support Portal|
|Reset the support portal user password||Yes||
You can reset the password from Apigee Edge Support:
If you have difficulties resetting the password, go through the suggested solutions provided here.
|Update support portal admin contact in the support portal||No||Raise a service request with Support team|