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Apigee X. info
Error apa pun yang terjadi selama deployment Proxy API disebut Error deployment. Deployment proxy API dapat gagal karena berbagai alasan seperti masalah konektivitas jaringan antara server Edge, masalah pada datastore Cassandra, pengecualian ZooKeeper, dan error dalam paket proxy API.
Playbook
Bagian ini memberikan informasi dan panduan tentang beberapa prosedur khusus yang dapat diikuti untuk memecahkan masalah dan menyelesaikan error deployment.
| Pesan error | Playbook |
|---|---|
Error: Call timed out; either server is down or server is not reachable |
Error Waktu Tunggu Habis |
Unexpected error Error while fetching children for path |
Error Fetching Children for Path |
Error while accessing datastore;Please retry later
|
Error Mengakses Datastore |
Configuration failed, associated contexts = []
|
Konfigurasi Gagal |
Unexpected error occurred while processing the updates,associated contexts = [] |
Error Processing Updates |
Informasi diagnostik
Jika Anda memerlukan bantuan dari Dukungan Apigee Edge terkait error deployment, kumpulkan informasi diagnostik berikut dan bagikan dalam kasus dukungan:
| Informasi diagnostik | Di mana saya dapat mengumpulkan informasi ini? | Bagaimana cara mengumpulkan informasi ini? |
|---|---|---|
| Output Deployments API | Server Pengelolaan |
curl -s 0:8080/v1/organizations/ORGNAME/environments/ENVNAME/apis/APINAME/deployments > /tmp/ms_deployments_output_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).json |
| Log Server Pengelolaan | Server Pengelolaan |
tar cvzf /tmp/ms_systemlogs_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).tar.gz /opt/apigee/var/log/edge-management-server/logs/system* tar cvzf /tmp/ms_transactionlogs_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).tar.gz /opt/apigee/var/log/edge-management-server/logs/transactions* Gabungkan semua data di Server Pengelolaan dengan perintah berikut: tar -cvzf /tmp/ms_data_CASE#_$(hostname).tar.gz* /tmp/ms_* |
| Output Pohon Klasifikasi | Message Processor |
curl -s 0:8082/v1/classification/tree > /tmp/rmp_classification_tree_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).json |
| Log Message Processor | Message Processor |
tar cvzf /tmp/rmp_systemlogs_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).tar.gz /opt/apigee/var/log/edge-message-processor/logs/system* tar cvzf /tmp/rmp_transactionlogs_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).tar.gz /opt/apigee/var/log/edge-message-processor/logs/transactions* tar cvzf /tmp/rmp_system_monitor_config_mp_logs_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).tar.gz /opt/apigee/var/log/edge-message-processor/edge-message-processor* /opt/apigee/var/log/edge-message-processor/config* /opt/apigee/var/log/edge-message-processor/system-monitor* |
| Konektivitas dengan Cassandra | Message Processor |
telnet CASSANDRA_IP 9042 | tee /tmp/rmp_cassandra_NODE#_connectivity_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).txt telnet CASSANDRA_IP 9160 | tee /tmp/rmp_cassandra_NODE#_connectivity_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).txt Jika Anda tidak memiliki nc -vz CASSANDRA_IP 9042 | tee /tmp/rmp_cassandra_NODE#_connectivity_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).txt nc -vz CASSANDRA_IP 9160 | tee /tmp/rmp_cassandra_NODE#_connectivity_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).txt |
| Konektivitas dengan ZooKeeper | Message Processor |
telnet ZOOKEEPER_IP 2181 | tee /tmp/rmp_zookeeeper_NODE#_connectivity_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).txt Jika Anda tidak memiliki nc -vz ZOOKEEPER_IP 2181 | tee /tmp/rmp_zookeeper_NODE#_connectivity_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).txt |
| Mengompresi semua data diagnostik | Message Processor |
tar -cvzf /tmp/rmp_data_CASE#_$(hostname).tar.gz* /tmp/rmp_* |
| Log Cassandra | Cassandra |
tar cvzf /tmp/cassandra_logs_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).tar.gz /opt/apigee/var/log/apigee-cassandra/system* /opt/apigee/var/log/apigee-cassandra/config* tail -2000 /opt/apigee/var/log/apigee-cassandra/apigee-cassandra.log > /tmp/cassandra_apigee-cassandra_log_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).log |
| Log ZooKeeper dan file terkait | ZooKeeper |
tar cvzf /tmp/zookeeper_logs_$(hostname)_$(date +%Y.%m.%d_%H.%M.%S).tar.gz /opt/apigee/var/log/apigee-zookeeper/*.log /opt/apigee/apigee-zookeeper/conf/zoo.cfg /opt/apigee/data/apigee-zookeeper/data/myid |