Apigee release stages

Early Access features are limited to a closed group of testers.

To use these features, Early Access customers must sign up in advance and sign a Trial Agreement which includes confidentiality provisions.

Early Access features may be unstable, changed in backward-incompatible ways, and are not guaranteed to be feature complete or ever released. No SLAs are provided. There are no technical support obligations. Customers may not use these features in test or production environments.

SLA - No
Technical Support - No obligations
Use - Evaluation only (not in Test or Production environments)
Users - Existing customers only

Alpha is limited availability test for releases before they are cleared for widespread use. By Alpha, all significant design issues are resolved and we are in the process of verifying functionality.

Alpha customers need to apply for access and must agree to applicable terms.

Alpha releases don’t have to be feature complete and are not guaranteed to be released as Beta or for General Availability.

No SLAs are provided. There are no technical support obligations. Customers may use these features in test environments, but not production environments.

SLA - No
Technical Support - No obligations
Use - Evaluation, Test environment (not in Production environment)
Users - Existing customers only

Beta is the point at which we are ready to open a release for any customer to use.

Beta customers must agree to applicable terms online.

Beta releases will be complete from a feature perspective, but may have some open outstanding issues.

No SLAs are provided. Technical support will be provided on a best effort basis by the product team and via online forums. Customers may use these features for limited production use cases, and may be required to revert back to the Generally Available release if production issues arise as a result of using the Beta release.

SLA - No
Technical Support - Best effort
Use - Evaluation, Test environment, Limited Production environment
Users - Existing customers and Prospects

GA releases are open to all customers and are considered stable and fully qualified for production use with our standard SLA and technical support obligations.

SLA - Yes
Technical Support - Yes
Use - Evaluation, Test, and Production environments
Users - Existing customers and Prospects

Deprecated features are scheduled to be shut down and Retired (removed). Refer to the Deprecation Policy for more details.

Standard SLAs continue to be applicable. Limited technical support (P1 issues only) will be provided and customers will be referred to use new functionality (if applicable) that may be available as replacement for the Deprecated feature.

Visit here for the deprecation policy - https://docs.apigee.com/deprecation

SLA - Yes
Technical Support - Limited to addressing P1 issues only
Use - Evaluation, Test, and Production environments
Users - Existing customers only

Retired features have been discontinued removed and are no longer available.

No SLAs are provided. There are no technical support obligations and customers will be required to use new functionality (if applicable) that may be available as replacement for the Retired feature.

SLA - No
Technical Support - No obligations
Use - No